Log data is stored locally on the machine or cloud infrastructure you use to host Seq. Your log and trace data is never sent to, or shared with, Datalust.

All data is stored on your servers. Seq is designed to work entirely standalone, so that it can operate within your highly-secured and compliant environment without the need for external cloud services.

Sure thing! Request a 30-day trial here.

The Individual license permits one person to access the Seq web interface. Seq installations configured with the Individual license can't be accessed by more than one person, regardless of whether or not login credentials are shared. If more than one person will use a Seq instance, a multi-user subscription is required.

Yes, as long as each Seq installation is used only by the person who installed it, this is fine.

Set an administrator password for your Seq server. The Seq Docker container will start without authentication if no initial password is specified, but will run with reduced functionality until authentication is configured.

No; bank/wire transfer, PayPal, and several other payment methods are accepted.

Send an email and let us know your company details, plus the plan your team needs, and we'll have a quote back to you promptly.

No, there is neither a limit on the number of connected (client) apps, nor any ingestion rate limit other than the practical limitations of running Seq on your infrastructure.

Available storage depends on the hardware you use to host Seq. The Individual license and Team subscription tier place limits on the amount of retained data, while Standard and Datacenter subscriptions do not.

Installing Seq on a Windows Server, or running the Docker container, counts as a single server install.

Datacenter subscriptions include access to a 45 minute onboarding call with the Seq engineering team. This time can be used for product training, deployment planning, or to resolve usage or configuration questions, at your discretion.

The Seq End-User License Agreement sets out conditions for where you can install and use Seq under Datacenter licensing. We can help fit Datacenter licensing to your needs - please contact us for assistance.

We are not able to fill out custom vendor registration forms or questionnaires, as the considerable time and effort required affects our ability to provide support and service to all of our customers equally.

We can provide quotes, invoices, and our standard vendor information and W9 forms upon request. If these are insufficient, you may also be able to purchase through a reseller in your area; please contact us at [email protected] and we will be happy to assist.

Net-30 payment terms are available on Datacenter subscriptions. Other subscriptions are Net-0 (delivery on payment) terms only.

We are unable to accept additional terms or conditions on Seq purchases, or make license modifications on a per-customer basis.

Seq is only available by subscription.

If your Seq subscription expires before being renewed, your Seq server will continue to ingest events and apply retention, so you won't lose data, but queries and searches won't be available until the subscription is renewed, or you switch to an Individual license. Renew here.

If you need help getting started, contact us via email or the support forum - we'll happily assist you to get set up. If for any reason you are unhappy with your Seq purchase, let us know within 30 days and we will set things right or provide a refund.