No, there is neither a limit on the number of connected (client) apps, nor any ingestion rate or data retention limit.

Log retention is only limited by the capacity of the hardware you use to host Seq. All Seq plans support archiving to cold storage with the JSON Archive app, so you can still retain data even if you've reached the practical limits of you infrastructure.

Installing Seq on a Windows Server, or running the Docker container, counts as a single server install.

The Seq End-User License Agreement sets out conditions for where you can install and use Seq under Datacenter licensing. We can help fit Datacenter licensing to your needs - please contact us for assistance.

Log data is stored locally on the machine or cloud infrastructure you use to host Seq. Your log data is never sent to, or shared with, Datalust.

All data is stored on your servers. Seq is designed to work entirely standalone, so that it can operate within your highly-secured and compliant environment without the need for external cloud services.

Sure thing! Request a 30-day trial here.

The Individual license permits one person to access the Seq web interface. Seq installations configured with the Individual license can't be accessed by more than one person, regardless of whether or not login credentials are shared. If more than one person will use a Seq instance, a multi-user subscription is required.

Yes, as long as each Seq installation is used by only one individual, this is fine.

No; bank/wire transfer, PayPal, and several other payment methods are accepted.

Send an email and let us know your company details, plus the plan your team needs, and we'll have a quote back to you promptly.

If you are purchasing a Datacenter subscription, we will be happy to fill out vendor registration forms and will try to accommodate reasonable documentation requests.

If you are purchasing a Team or Standard subscription, we are not able to fill out custom forms or questionnaires, as the considerable time and effort required affects our ability to provide support and service to all of our customers equally.

We can provide quotes, invoices, and our standard vendor information and W9 forms upon request. If these are insufficient, you may be able to purchase through a reseller in your area; please contact us at [email protected] if you need assistance with this.

Net-30 payment terms are available on Datacenter subscriptions. Other subscriptions are Net-0 (delivery on payment) terms only.

We are unable to accept additional terms or conditions on Seq purchases, or make license modifications on a per-customer basis.

We're considering this for a future update. At present, only annual subscriptions are available.

From June 2024, the Enterprise tier has been renamed to Standard. All features, limits, and benefits are the same — only the name has changed.

Seq is only available by subscription. If you commenced a trial or raised a purchase order based on earlier tiers or pricing, or need help renewing an existing license, please contact us for assistance.

If your Seq subscription expires before being renewed, your Seq server will continue to ingest events and apply retention, so you won't lose data, but queries and searches won't be available until the subscription is renewed, or you switch to an Individual license. Renew here.

If you need help getting started, contact us via email or the support forum - we'll happily assist you to get set up. If for any reason you are unhappy with your Seq purchase, let us know within 30 days and we will set things right or provide a refund.